FAQs

Dye sublimation is a process utilised in garment manufacture where all colours, patterns, graphics, logos, names and numbers are fused into the fabric using high temperatures as opposed to only coating the fabric surface. It provides the best quality, most durable printing option and gives the fabric a softer touch. The colour remains strong even after extensive washing.

Our normal minimum order quantity for sublimated apparel is 10 units but that 10 units can be made up of mens, ladies and youth sizes. If you order one item we can do that to but you are charged a higher price. Our headwear is a minimum of 50 units, our bags are a minimum of 25 units and our socks are a minimum of 10 pairs per size (you don’t need to order every size though).

We can email you our size charts however when your artwork is completed the size charts for each product will also be on that pdf. To measure apparel we recommend finding a shirt or polo that you know fits, lay it on a table and measure from armpit to armpit and that is your half chest measurement. Also measure the length from the neckline to the bottom and then apply those sizes to the size chart to confirm your size. We recommend ordering a size up if it is in between or close. Short and pants are the same principal but measure the waist etc for your half waist measurement.

We sure do. We have our own team of designers that can capture your imagination into an authentic and creative design for your apparel. We can match your existing design or we can create you something new. We also have our own KIT CREATOR software where you can choose a design and change your colours, add your logos, names and numbers. All FREE of charge!

We sure do however we focus on 100% sublimation, which is the best printing method for sportswear since it never wears off or fades. 99.9% of our orders are sublimated, except our socks which are knitted. Sublimation is the best technology available right now and lets you create amazing uniforms that will last for many years. In saying that we don’t limit ourselves to just sublimation. We offer cut and sew techniques as well so you can choose a pre-dyed colour fabric and we make it to your requirements and add embroidery or digital print options to really finish your designs off.

We sure do! The higher the quantity the lower the price. We are proud to offer the most competitive retail and bulk pricing quotes in the industry and we can also provide custom pricing for you so that it is affordable for both us and you.

As a result of worldwide pandemics and other environmental impacts over the last few years we have partnered with numerous offshore factories to ensure we maintain business continuity in any event. Our main factory is located in the Philippines as we can ensure fast production times and genuine product quality. We also have factories in Pakistan and China to spread the love. You can be assured that our products are made to the highest standards in all factories.

It sure is!

All our custom made apparel and merch made in our factories are shipped FREE of charge direct to your door.

We have the ability to manufacture any quantity of products within our 4 week production time. This is because we manage our production schedule amongst our factories to ensure all orders are made on time and delivered on time.

You can visit our website and submit an online enquiry or send an email to sales@teammerchsportswear.com and we will respond within 24-48 hours. If you’re in Australia you can also call our Sydney office or if you are in the USA you can call our Los Angeles office.

We manufacture all orders within 4 weeks and on occasions we can offer a rush service if required. Just email us to confirm if we can fulfil your rush order requirements.

We use DHL Express 99% of the time and Fedex on other occasions depending where you’re located around the world. We choose the fastest method so you get your order in the fastest possible time frame. We send all orders direct to your door and you’re provided the tracking number as soon as your order ships. Just be reminded that once we hand your order over to either carrier the speed at which is delivered is out of our hands but rest assured we choose the fastest express method possible.

We are in the process of acquiring a new warehouse in Australia to store said samples etc however it is a timely process. S a result we are happy to manufacture you a free of sample of your requested polo, jersey, netball dress etc in your team colours so you can see exactly what it looks like before your bulk order. Once you accept the sample and you require a size set, we can also manufacture you your own size set for a discounted rate for you to keep at your club or school to use whenever you require.

We rarely have any problems with product quality due to our rigorous quality control teams that personally assess every product prior to your order being sent. If you do receive a faulty item please let us know as we will replace it as fast as possible.

All orders are invoiced and on the invoice are our bank account details for you to make an easy online transfer using the invoice number as the reference. For online CLUB STORES, you can pay online with your credit card via our secure payment gateway. We also accept ZIP payments for online purchases through our CLUB STORES and PRINT ON DEMAND orders.

We sure do. We ship anywhere in the world and shipping is FREE. Please note that shipments to Australia are delivered duty paid meaning you will not incur any customs duty or GST taxes. Unfortunately, shipments to countries outside Australia will still be FREE however they DO NOT include the relevant duties and taxes applicable depending on what country you’re in. We recommend contacting your governing agencies to confirm what those fees are before ordering so you don’t get any surprises.

You sure can! We will create your own online store on our website FREE of charge where your players and members can buy any of your awesome products. Please check our website for more information on how to do this.